Welcome to Ultimate Kode HelpDesk. Please always mention the product name in message.
We offer high quality free support. Support for our items includes:
Responding to questions or problems regarding the item and its features.
Fixing bugs and reported issues in an appropriate timeline.
Providing updates to ensure compatibility with new software versions.
Please remember you have purchased a very affordable application and you have not paid for a full-time web design agency. Occasionally we will help with small tweaks, but these requests will be put on a lower priority due to their nature.
Support is also 100% optional and we provide it for your connivance, so please be patient, polite and respectful.
Enter a valid email to receive ticket replies. Gmail is recommended for reliable communication. Email maybe found in SpamBox after 5 minutes (whitelist firstname.lastname@example.org). If you are not receiving emails means you will not get reply notification. Please Avoid Yahoo!
We usually reply in 6-12 hours but it may take up to 24-36 hours in case of weekends, holidays or when we have a very high number of support requests.